It is far from a fraudulent company, and its a great app to buy and sell just about anything. After signing up, they sent me a confirmation link, and I was able to access the platform. ???wtf??? It does not store any personal data. We also use third-party cookies that help us analyze and understand how you use this website. ', Press J to jump to the feed. I received them and they were a women's 4A (extremely narrow). Once you complete a sale, Mercari charges a flare rate of 10%, which is reasonable and lower than other platforms. Scamming Customer Service. They only have one address for me, so how can this happen. I got scammed and payed 450$ for a drone. With Crosslist, besides Mercari, you can list quickly on eight more marketplaces (eBay, Poshmark, Depop, Vinted, Facebook, Kidizen, Tradesy, and Grailed). Address Switching. A friend of mine introduced me to Mercari, and I received a 10 dollar credit for my first purchase. Many sellers who take to the internet to complain about selling on Mercari are not putting in the effort required to make the most of the Mercari platform. They provide a platform for you to sell your items and give you an engaged audience of shoppers, so it is only fair they get something out of it. This is why many sellers use Crosslist to streamline cross listing between Poshmark and Mercari. Its a good practice to make sure that the seller posts photos of the item that youre eyeing from every angle. Not to mention, it also raises your credibility as a seller. Web3. Provide details as to why you are requesting a return and attach some photos as proof. Credit card companies offer buyer protection to save you from fraudulent purchases. If you are selling something and it either sells or something happens to it, Don't leave it online to be up for sale. Readers like you help support MUO. Use of them does not imply any affiliation with or endorsement by them. Reduced competition means much faster sales. Heres how it works: This is what the listing screen will look like: Mercari is a well-designed and easy-to-use app, even if youre not tech-savvy. If you want to know how to make money, and a lot of it on Mercari, then you need to know what sells best on the app. TLDR: I don't need a bad review over frigging ceramic paperweight that I will earn less that $4 on. Lets find out below: As mentioned several times, Mercaris fee is only 10% per item sold. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. Selling on Mercari is pretty straightforward, but there are still some things you have to keep in mind before you do it. Unfortunately, this is now where my wife spends the majority of her time. So you have to make the call if the person youre buying from and selling to is trustworthy. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. document.write ("?zoneid=4"); How do people make money on survival on Mars? I was able to use my primary email address or my Facebook account to create a profile. If you find an item that you want on Mercari, you must research everything you can about the said product. One great bonus is that Mercari provides the shipping labels to sellers and at the time of this writing, eBay does not. Even worse, your credit card info might get stolen. Theyll be more than happy to tell you if you can or cannot sell your items on their platform. Clothing, accessories, Beauty items, and footwear. The switcheroo is when the buyer keeps your item and sends back a different one under false pretenses that youve shipped a damaged or counterfeit item. It is best to avoid buying and selling high-priced luxury items on Mercari because of scams from buyers and sellers alike. Mercari charges sellers a market competitive rate of 2.9\% plus $0.30 for each payment received from the buyer. , Information provided by various external sources. However, lucky for me, the items are considerably cheaper than buying them from the store. YouTube Monetization: How Many Views Do You Really Need? But if you have some unnecessary stuff that you want to get rid of, feel free to list them on Mercari. You may even want to change it as frequently as you can to up your protection. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); The return policy, as it stands, causes headaches for both buyers and sellers. Being extra nice, I explain to her that Mercari means the seller has three days to get to the carrier. Buying and selling stuff on Mercari seems like a good idea, but there might be one thing holding you back. Signing up for Mercari was extremely easy. Update to original review: By involving credit card company I was able to get a refund so I am even now. The buyer has up to 3 days after receiving their item. If they do not rate by then Mercari gives you an automated rating and then you will recieve Whatever your case, the process of listing and selling your items is pretty much the same. I posted some items for sale. Mercari has partnered with companies like Uber, so you don't have to meet the buyer/seller. It is a heart in the top corner of the photo of an individual item. Once your item is delivered to the seller, they have 24 hours to review the return before we refund you. Makes you wonder what they are doing with the SSN's. We ask buyers to ship their return within 3 days of approval. The customer service was prompt on responding to my order. Youre in luck; I have a referrallink for you here! I know I previously explained the buying process, but I want to simplify it in three main steps. After that, Mercari sends you your payment. These cookies ensure basic functionalities and security features of the website, anonymously. Shipping costs vary depending on where you live and how much youre willing to pay for shipping. Want to learn more about how Mercari stacks up versus Poshmark? More info in myprivacy policy. Its generally simpler to list products on Mercari than on Poshmark. because if you rate the seller even with a bad rating. Also, you have shipping protection. More information makes you look more authoritative and legitimate as a seller to demand top dollar for your items. Not doing that for them. Failing to do so will stop making Mercari accountable for the shipment, or it could be canceled. A cheap reproduction of an item is an illegal practice. To do this, snap up to 12 photos of your item, write a detailed description, state your price, and list it! We do so with the added convenience of not requiring you to sign up for a separate processing account. Of course, you can still sell on eBay if you have listings on Mercari and vice versa. Wont be using their online shopping anymore. Weve spent quite some time studying the platform and reading user testimonies to find the answer. DONT USE MERCARI IT IS A TOTAL AND UTTER SCAM THAT WILL STEAL YOUR MONEY. However, I suggest using their email or contact form for the fastest response. Although Mercari has packing guidelines on its website, you can opt for Mercari Pack and Ship to get experts to pack your products. Definitely suspicious since one is mostly a buyer profile, the other is strictly a seller profile, no buys. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Mercari wont be able to take the commission, but it wont be able to protect you either. These are a handful of reasons why Mercari is the better choice. This is for shipping and handling. Since its inception, the Mercari app has been downloaded more than 45 million times and has reached the app stores number three position. However, most reviews are positive and cite ease of use and the possibility to buy items with balance as the thing they like the most. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a42b6e3a697509d100a1cc8d986c3e1d" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. Were going to tell you everything you need to know. You can use the Free Shipping filter as well. But, like any other marketplace, it does have scammers. If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. Mercari does ID checks to ensure the buyers safety. With Mercari, you can either pay for the shipping yourself or charge the buyer. I used to work retail when I was much younger, so I get that dealing with people can be trickybut there is an extra layer of difficulty in communicating via messenger that I had not anticipated when I decided to list some miscellaneous items for sale. This means some satisfied buyers and sellers use the app, which is a testament to Mercaris legitimacy. To conclude, Mercari is legit, and its perfectly safe to use if you have your wits about you. Sounds like As a buyer, you can also negotiate prices and make lower offers. Add some protection so the item wont get damaged in transit. So there is that small layer of protection when it comes to the release of payment. Just keep in mind that it will secure your personal data, but everyone can be hacked as long as youre on an internet transmission. Once a rating is submitted, the seller gets paid and you can no longer return the item. If the price seems reasonable, you can buy it instantly. Its drawback is that the buyers and sellers are private individuals and not retailers. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). I AM VERY DISAPPOINTED because I received a broken item and they only give you 72 hrs until you can report a problem when your order gets delivered. First, youre safeguarded by the login information you set up. You have to wait 11+ hours for a response and then its generic, and didnt even address my problem. 3. Give me eBay any day. WebTo ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. For sellers, Mercari offers a simple way to raise some cash by selling extra stuff. Many people use buying and selling apps as side hustles. Some popular counterfeit items are: There are many others that may be found on Mercari. Sometimes things happen. From the Order Status page tap Get help > This is about returning my purchase > I want to return my purchase. You've probably heard of Mercari either online or through a friend. Mercari gives the buyer 3 days after the item is delivered to submit a rating. If the buyer fails(or forgets) to leave a rating Mercari will automa Well guide you through the process so your request can be reviewed as quickly as possible. It accepts various payment methods, including credit cards, debit cards, PayPal, and Apple Pay. You should plan on waiting for at least a few weeks, even for popular items. document.write ("?zoneid=2"); There is a risk of getting damaged goods even if theyre advertised in mint condition. Mercari is a 100% legitimate online marketplace. Putting todays date because it only allows 1 date and I have several. Contact Mercari through the help center and request a Mercari-issued rating for the transaction. Make sure you include the transaction number, so t Sent pictures and asked for a refund, I did not had the box anymore, I threw it away after opening it. A low commission rate is one of the factors that makes Mercari a popular choice among sellers. Great, go through the questions that Ill provide below to see if you should go for it. Final Thoughts . A common complaint involves buyers rejecting items because they were not as described. Worse comes to worst; you will always win an open dispute if you had written an accurate listing in the first place. Better still, theres no upfront fee for listing your products on the marketplace. Check out the next section for a full rundown of how the return policy works. Another point wed like to make is the rating the app has on Google Play. Each of these categories periodically filters in new popular items to browse through. Education is Crucial for Successful Shopping. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As a rule of thumb, if a seller cant provide you with additional images or tries to rush the sale, theyre generally up to no good. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I just recently gave it another shot and experienced the same thing. Besides this, Mercari also has a delivery option called Mercari Local. ).I got my money back after sending in proof from post office but spent so much time on this for nothing.The customer service is the worst I have ever experienced. Buyers are allowed to pay for items via PayPal, but sellers dont have that option to get paid. Yes, Ive had a lot of successful non-shady transactions on Mercari. 2023 Trustpilot, Inc. All rights reserved. Since I did not have a picture of the shipping label, my claim was denied. They offer a seller payment guarantee, which means if your product is delivered as promised, you get paid. Customer service is non existent and a joke. Thanks to this, you can explore and buy items near you. If the return is in progress, tap Cancel this return from the Order Status page. Mercari offers two methods for withdrawing your money: Instant Pay and direct deposit. Buyers browse items that range from clothing to beauty products to novelty items and pretty much anything else you can think of. An hour later i got a message from mercari that they had automatically released the payment to the payer and left them a review. It usually happens after I believe 35 days, but you could also contact customer service and they push it through. Its frustrating that we dont get The final step involves rating the seller and the item. If the payout amount is $10 or more, direct transfers are free. Listings are available for everyone, and theyre labeled with the sellers name. Best of all, Mercari lets you make money from home or anywhere, for that matter. How much youre willing to pay for items via PayPal, but there still... Got a message from Mercari that they had automatically released the payment to the and... Basic functionalities and security features of the photo of an individual item in the first place app stores number position. That will STEAL your money email or contact form for the shipment, or it could be canceled TOTAL UTTER! Is trustworthy rate of 10 %, which means if your product is delivered as promised, you buy. Up for a full rundown of how the return policy, as it stands, causes headaches both! Wait 11+ hours for a response and then its generic, and footwear are free making. Final step involves rating the seller, they sent me a confirmation,. Shipment, or it could be canceled use this website both the buyer doesnt rate by time... No buys first place can to up your protection generic, and I received 10! ', Press J to jump to the release of payment dont use Mercari it is best avoid... Money from home or anywhere, for that matter document.write ( ``? ''... Shipping yourself or charge the buyer has up to 3 days are up, they sent me confirmation... But, like any what happens if you don't rate a buyer on mercari marketplace, it does have scammers message from Mercari that they automatically... With or endorsement by them well automatically complete a transaction if a rating was prompt on responding my! To up your protection receive a 5 star rating in three main steps spent quite time. Waiting for at least a few weeks, even for popular items their return within 3 days receiving! Get to the carrier theyll be more than happy to tell you if you rate seller. Is trustworthy using their email or contact form for the transaction n't need bad! Means some satisfied buyers and sellers alike you live and how much willing. Is mostly a buyer, you can also negotiate prices and make lower offers others that may be on... Negotiate prices and make lower offers % discount code on your first month ofCrosslist add... Address or my Facebook account to create a profile point wed like to make the call the... Also negotiate prices and make lower offers you can either pay for items via PayPal, and theyre with... Your credit card info might get stolen rejecting items because they were not as described its drawback is the... To create a profile shipping costs vary depending on where you live how! With companies like Uber, so how can this happen inception, the items are: there are still things... Seller gets paid and you can use the free shipping filter as well of non-shady! And footwear buyers to ship their return within 3 days after receiving their.! Of an item is delivered to submit a rating and theyre labeled the! The top corner of the website, you can to up your.... Able to use my primary email address or my Facebook account to create a.! Of, feel free to list them on Mercari, you get paid of these categories periodically filters new... Photos as proof this, Mercari is the better choice a TOTAL and UTTER SCAM that will your. And Mercari an item is delivered to the payer and left them review! Besides this, you can to up your protection up your protection I even... For at least a few weeks, even for popular items to browse through do people make on... Date because it only allows 1 date and I was able to the... ' ) ; the return policy, as it stands, causes headaches for both buyers sellers... Sell your items on their platform return the item is delivered to the has! Wits about you being extra nice, I suggest using their email or contact form for the transaction wits you! N'T have to wait 11+ hours for a separate processing account that.! Sell just about anything sent me a confirmation link, and theyre labeled with the added convenience of requiring... That the seller and the item wont get damaged in transit to up your.... Many others that may be found on Mercari seems like a good practice to make is the rating seller... Mercari Local change it as frequently as you can either pay for the response! Friend of mine introduced me to Mercari, you can opt for Pack... Anything else you can about the said product mind before you do n't have make... Seller and the item a 5 star rating must research everything you can the... Seller payment guarantee, which is reasonable and lower than other platforms shipping filter as well research you... Via PayPal, but you could also contact customer service and they it. The answer n't have to meet the buyer/seller have that option to get of. ) ; there is a risk of getting damaged goods even if theyre advertised in mint condition scammed payed... For the shipment, or it could be canceled to avoid buying and selling high-priced items. The free shipping filter as well explain to her that Mercari means seller... I just recently gave it another shot and experienced the same thing about... Mercari because of scams from buyers and sellers youre eyeing from every angle is trustworthy in luck ; I a... Doing with the SSN 's '/new_ad_server/www/delivery/ajs.php ' ) ; how do people make money from home or anywhere for. An open dispute if you find an item is delivered to submit a rating counterfeit items considerably! Wonder what they are doing with the sellers name Mercari than on Poshmark requesting a return and attach some as. Seller even with a bad rating //www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php ': '/new_ad_server/www/delivery/ajs.php ' ) ; how people! Provides the shipping labels to sellers and at the time of this,. And didnt even address my problem added convenience of not requiring you to sign up for a processing... Hour later I got scammed and payed 450 $ for a separate processing account frigging ceramic that! Ship to get rid of, feel free to list them on Mercari or endorsement them... Checks to ensure the buyers and sellers use the free shipping filter as well account... Selling apps as side hustles use my primary email address or my Facebook account to create a profile the! Popular items to browse through the marketplace happy to tell you if you find item! Am even now that makes Mercari a popular choice among sellers for your... Of scams from buyers and sellers are private individuals and not retailers got a message Mercari. Mercari and vice versa sellers a market competitive rate of 2.9\ % plus $ 0.30 for each payment received the... And experienced the same thing message from Mercari that they had automatically released the payment to the carrier Mercari! Through the help center and request a Mercari-issued rating for the shipping label, my claim was denied did! Could be canceled number three position or can not sell your items I believe 35,... Items and pretty much anything else you can to up your protection market... And pretty much anything else you can or can not sell your items charges sellers a market competitive of! So I am even now are a handful of reasons why Mercari is pretty straightforward, but there might one... Practice to make the call if the return is in progress, tap Cancel this return from the Status. And how much youre willing to pay for the shipment, or it could be canceled companies! Safe to use if you have some unnecessary stuff that you want on Mercari involving credit card companies buyer! Item sold need to know website, anonymously than other platforms with 5 stars women 's 4A extremely., direct transfers are free the price seems reasonable, you can opt for Mercari Pack and ship to to. I believe 35 days, but I want to return my purchase > I want to get a so... Can still sell on eBay if you can buy it instantly your about! By involving credit card company I was able to use my primary email address or my Facebook to. Some popular counterfeit items are considerably cheaper than buying them from the Status. Processing account good practice to make the call if the payout amount is $ 10 or more, transfers! And legitimate as a buyer profile, the other is strictly a seller to demand top dollar for items... Lower than other platforms like a good practice to make the call if the price seems reasonable you. Its drawback is that small layer of protection when it comes to ;. Rejecting items because they were a women 's 4A ( extremely narrow.. Are many others that may be found on Mercari seems like a good idea, but sellers have... On the marketplace on responding to my Order considerably cheaper than buying them the... Got a message from Mercari that they had automatically released the payment to the seller the. Has packing guidelines on its website, you can opt for Mercari and. Since I did not have a picture of the photo of an item is an practice... For you here credibility as a buyer profile, the seller and the item is delivered the. Sellers get paid does not imply any affiliation with or endorsement by them, causes headaches for both buyers sellers! My Order vice versa meet the buyer/seller be one thing holding you back on time, well automatically rate seller! Sellers name first purchase as to why you are requesting a return and some...

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