801 W Fayette StSyracuse, NY 13204(315)770-0041. The first step in this process is to take out your owners manual. Singer quantum xl 100 automatic thread cutter does not work - Answered by a verified Electronics Technician We use cookies to give you the best possible experience on our website. Now adjust your sewing machine to the straight stitch and turn a balancing wheel till the hook almost touches the needle. Thread cutter isn't working. This may be a simple issue to fix if the problems are limited to the bulb, the power switch, the foot control, and the power cord. DO NOT LOOSEN or REMOVE THE BLADES!! ***Now I have to offer a disclaimer: My husband is a mechanical technician and helped me with this video. Is one of the sergers a coverstitcher too? It is filled with the tips you need to keep your Singer running in tip-top shape. Just as I was finishing up one of my projects my automatic cutter stopped working. If you do not know where your model number is, this page should help you out. About a year She bought the sewing machine so she could learn how to free motion quilt because she already knows how to sew. The Most Quiet Sewing Machine (How To Quiet a Noisy Machine), How to Sharpen a Serger Blade (Serger Blade Sharpening Tips), Needle Keeps Falling Out of Sewing Machine (How To Fix). Embroidery Capable: Yes; Overall Product Weight: 23.8lb. 3, 4), To Stitch Around the Zipper Tab: (Diagram A), SELECTING DECORATIVE & LETTER STITCH (Selecting Mode), Adjusting the Forward and Reverse Stitches, Sewing Machine Singer 9960 Instruction Manual, Sewing Machine Singer Quantum Stylist 9960 Service Manual, Sewing Machine SINGER QUANTUM STYLIST 9960 Datasheet, Sewing Machine Singer 99-31 Instructions For Using Manual, Sewing Machine Singer 99-31 List Of Parts, Sewing Machine Singer 99-24 List Of Parts, Sewing Machine Singer 990B10 Service Manual, Sewing Machine Singer 99-13 List Of Parts, Sewing Machine Singer 9910 Instruction Manual, Sewing Machine Singer Quantum 9910 Spare Parts List, Sewing Machine SINGER 9910 Instruction Manual, Sewing Machine Singer 9940 Instruction Manual, Page 22: Selecting Utility Stitch Pattern, Page 32: Inserting Zippers Centered Insertion, Page 44: Decorative & Letter Stitch Sewing, Page 49: Decorative And Letter Stitch Chart. She says the sewing machine was not put together properly during the manufacturing process and even suspects that it may have been used, not new as claimed, and also that it could have been dropped before it reached her. 3. Clean bobbin area, changed needle, - Answered by a verified Small Appliance Technician. Thanks Mic! If the automatic needle does not thread the needle. At this point, you should be able to see loose threads, lint, or other obstructions. To adjust it you should remove the presser foot and remove the needle plate. Next, you can check the foot control and make sure it is fully inserted into its proper place. In this case and the previous ones you should replace the needle and make sure it is inserted correctly. Singer 9960 has a maximum speed of 850 stitches/minute while Brother SE400 only has 710 stitches/minute. The overall ratings of the machine are very good! WOW!! . To verify that the problem is related to your stitch regulator and is not a timing issue, try your machine in the manual sewing mode. Patricia . The customer service representative told her that the Singer Quantum Stylist 9960 uses the 15 bobbin, not the 15J bobbin, even though the sewing machine came with the 15J bobbin. $499.99 Our Price: $399.00 Call 800-401-8151 For Details Product Videos SINGER Quantum Stylist 9960 - Complete Online Owner's Class SINGER QUANTUM STYLIST 9960 - Online Owner's Class She even said that her old sewing machine, which cost her $60, did a better job than the Singer Quantum Stylist 9960. RECAP: automatic threader, automatic thread cutter and automatic tension, all broken within 3 months.-Called amazon, refused the return.-Call Singer and it was the WORST customer service I ever got on the phone! This manual is available in the following languages: English. It is another great buy for those on a tight budget and they still get to own a Singer sewing machine. Make sure to remove the panel so you can see what is going on. B Tristram. We use cookies and similar technologies on our website. Let us look at the Singer Quantum Stylist 9960 problems. Additional features include 7 one-step buttonhole styles, speed control, drop-in bobbin, and free motion sewing. 1. I have been mucking around with my Singer Quantum Stylist 9960 for a bit and I was hoping to see if you have any additional troubleshooting options for me before I try to find a repair-person to fix my machine. Have fun playing, take some pictures and start a new thread to show it off. But you must be careful as some problems although they appear simple and easy to do they are better left to professional repairmen. Free shipping for many products! This problem deals with long inconsistent stitches with the chosen stitch length--not skipped stitches. It includes 600 built-in stitch applications, 13 buttonhole styles, and a maximum sewing speed of 850 spm. It just pulls the thread into a knot and jams the bobbin case. Here is a summary of all the issues she experienced with the Singer Quantum Stylist 9960: Even though Singer Quantum Stylist 9960 has been discontinued, you will still find it available on Amazon, which is probably the last few remaining unsold sewing machines. Finally, if your stitches are looping then you may have a bobbin that was not wound properly. Other features: extra wide work area, side-loading bobbin, built-in needle threader, adjustable knee lift. Lindsay has been sewing since she can remember. It even has photos to guide your search. 7mm stitch width. In terms of sewing machines with an automatic thread cutter, you'll find automatic thread cutting on sewing machines with more computerized features/displays, ie not quite as entry-level as the CS7000X. She replied to the customer service representatives email with the information but never received a response. Then the problem may come from the bobbin winder. I do have a secret to share though..my husband is a mechanical technician. Brother SE 400. I am wondering if it is something like that. . Singer sewing machines are the most famous sewing machines to have automatic thread cutters. and pull down the needle threader all the way. Check out this video from Roxanne Stitches on how to fix it. If Thread Is Shredding As for the extension table, she was really disappointed with them because not only did they take a long time to replace it, but they sent her the wrong part as well. New comments cannot be posted and votes cannot be cast. That's great that you got it to work. Singer Quantum Stylist 9960 Automatic Thread Cutter It comes with a sewing speed of 850 SPM (Stitches Per Minute) and 60 built-in stitches. Click here to view similar products. Dimensions: 25.6" x 13.6" x 17.9 ". When the sewing machine arrived, she was very excited. Check that the upper thread is feeding freely without obstruction (like getting stuck behind the spool cap or getting caught on any rough spots o the thread spool itself). Your hand wheel may fly off unexpectedly. "Play the cards you are dealt, but choose who is sitting at the table"..AARP magazine. That record will remind you when it is time to oil and clean your sewing machine and let you know the last time you did it. To learn how to troubleshoot Singer sewing machines just continue to read our article. Guaranteed to fit Singer Sewing Machine Models:9960 Quantum Stylist (Old Style) Check out the deal on Thread Cutter Assembly, Singer #416397001 at Sewing Parts Online. Let them know you need a replacement and where you can get another one. If the thread cutter will not cycle, the needle may not be in the correct position to allow it to cycle. Now if you know a thing or two about electronics and wiring, then this should be an easy fix for you to get done. OLD CHINESE PROVERB: I HEAR & I FORGET; I SEE & I REMEMBER; I DO & I UNDERSTAND. Another problem that may arise with your hand wheel when a couple of parts break. 4. It may not be a common event but it does happen and you may need help from a professional to re-time it correctly. https://www.singermachines.co.uk/faq/question/ajax/faq_id/69/, Glad to hear it Thanks for the feedback. After three months, she received the extension table, and it turned out to be the wrong part when she opened the package. The Singer 9960 sewing machine would reach your hands with its internal skeleton been constructed using heavy duty metal. One of two possibilities: (1) the threader will not work on small sized needles (2) the threading wire is broken or bent and not catching the thread. Double-check to make sure the bobbin is in the right place. It can handle home decoration projects with the right speed control & needle but it was not designed for industrial or heavy-duty work. Conditions of Use | The times she did reach out to them, they failed to address the problem directly. I've tried everything the manual suggested and am still having problems. If you, like so many, have an issue with the automatic thread cutter on your Singer 9960 (newer models), your problem has been solved! HEAVY DUTY METAL FRAME: The Singer 4423 heavy duty sewing machine is a true workhorse. Singer quantum 9960. It leaves the machine ready to sew again. Contact Us . If the bottom plate is tight, then your next step is to check the bobbin case. The 9960 also has advanced features such as Free Motion Embroidery and a built-in automatic thread cutter, which the 7258 does not have. If you continue to have trouble with your lower thread cutter, download this pdf document for additional support, call us at 800.426.7233 or contact us online. The news is not good here. Well that explained so much. However, she gives credit to the customer service representatives for replacing the B foot. Automatic Thread Tension. Not long ago, a member of the Facebook group shared with me that she wore out her Singer Quantum Stylist 9960 and purchased a new one because she loved it so much. Next, you should unplug your sewing machine and start to locate all the exterior screws. This website is using a security service to protect itself from online attacks. 1. When using the needle threader, the needle must be at its most upper position to protect the threader - Turn hand wheel until needle reaches its highest position. It is also one of the most common places to look when you are having stitch problems. 36 Questions. I figured it must be something simple. Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Diary Day 4: Garment Sewist Turned Quilter. Turn your machine off immediately and clean it. The plastic housing is NOT easy to remove or replace. Pull the loop through the eye of the needle. New 2020 Singer QS 9960 Cutter This repair was demonstrated on a newer style machine. Well.we found out that my original machines cutter cant be repaired so easily, but the NEW machines can!! SINGER COMPUTERIZED SEWING MACHINE: The SINGER Quantum Stylist 9960 portable sewing machine has loads of ease-of-use features to allow you to fulfill your creative dreams Has a large selection of stitches including basic, stretch and decorative stitches for fashion sewing, quilting, home decor and crafting Theres even a selection of fonts to personalize projects, AUTOMATIC NEEDLE THREADER: Threading the machine is so easy that you can have the entire machine threaded, from the spool to the needles eye, in seconds The built-in needle threader threads the eye of the needle for you, eliminating eye strain and frustration, BEST SEWING MACHINE: The SINGER Quantum Stylist 9960 sewing machine has 600 Built-In Stitches including 5 Alphanumeric Fonts and 13 built-in 1-Step Buttonholes with Exclusive Buttonhole Underplate It also has Mirror Imaging and Stitch Elongation providing even more creative possibilities, HIGH-SPEED SEWING MACHINE: The SINGER Quantum Stylist 9960 sewing machine has a maximum sewing speed of 850 stitches-per-minute, projects can be sewn quickly, SEWING MACHINE ACCESSORIES: A variety of presser feet are included with the sewing machine: All-Purpose Foot, Zipper Foot, Buttonhole Foot with Underplate, Button Sewing Foot, Blind Hem Foot, Satin Stitch Foot, Open Toe Foot, Overcasting Foot, Darning and Embroidery Foot, Rolled Hem Foot, Cording Foot, Straight Stitch/Quilting Foot, Even Feed / Walking Foot 110 volt machine designed for United States and Canadian use only, The Issues Users Faced with the Singer Quantum Stylist 9960, Broken Extension Table on Delivery and Poor Customer Service Support, Received Extension Table after 3 Months, but the Wrong One, Dangerous Situation and Unable to Adjust the Tension, SINGER | Quantum Stylist 9960 Computerized Portable Sewing Machine with 600-Stitches Electronic Auto Pilot Mode, Extension Table and Bonus Accessories, Perfect for Customizing Projects. This gap needs to be very small. I don't have one of these so maybe someone who does can chime in. You may need it when you are trying to remember where all the parts go once you start putting it back together. I have a singer quantum stylist 9960 and have threaded my machine and put in bobbin. If it has been a while then the lack of oil and cleaning may be the culprit. I tried cleaning and then - Answered by a verified Small Appliance Technician. Cutting the thread after stitching is just a click away. In this case and in the case of rewiring the foot pedal, you should see a qualified repairman and let him look at it. Performance & security by Cloudflare. If you do not have one, do an internet search to see where you can pick one up cheap. Dating a vintage or antique sewing machine, How old is it..? Threader hook bent - Replace with new needle threader hook. About a year. Submitted: 2 years ago. . It comes with 600 built-in stitches, an automatic needle threader, and a LCD display screen that makes it easy to select the right stitch for your project. You can email the site owner to let them know you were blocked. Automatic Needle Threader and a Thread Cutter Singer Quantum Stylist 9960 has revolutionized the sewing experience with its innovative automatic needle threader. Always check the simple things first. Needle not alining with threader hook - Replace needle. It is with you trying to help the feed dogs do their work. It just may be that the screws or mechanisms are tight and need a little help loosening up to move correctly. She also bought new needles by the brand to see if it would solve her problem, but it did not. If it does not have the right amount of pressure it wont wind the bobbin. If you do not, the lint will build up between the wave washers (you cant even see it!) Its regular price is usually $449.99 so you may have to act fast to save on that $50 discount. Lower your presser foot if necessary. 1. Heres the unboxing video of my Brand NEW Singer QS 9960 !! Pass thread into hook. Solution: If you have the same problem of the fabric not moving when using a regular zig-zag stitch using a regular foot, I recommend adjusting the sewing machine settings so it would be able to sew a close zig-zag stitch on the fabric. Just lubricate the machine and try the button again. Innovation and creative product development mark the company's history. There are many decorative options in addition to basic functional stitches, including fonts . Once a garment is stitched, you can cut the thread with a simple step . Original 2011 Singer QS 9960 Cutter This repair video will not work for the older style cutters. Accessories: 40 cm x 25 cm . Be sure to blow out the thread cutter blades (the section where the puller arm draws the thread to cut) every day. Its a totally different mechanism. 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