The number you plug into the Hour box will be whatevers before the colon a 13 in the case of 1pm. Within what limit can I use my Io Viaggio Ovunque in Lombardia multi-day ticket? That's the quickest way to get a response. Come posso acquistare online l'abbonamento IVOL? Traveling w/ son as graduation gift, by train and AirBnB. Re: Trenitalia pass 3 years ago Save YOU NEED TO BUY RESERVATIONS for all IC and Frecce trains in Italy as well as adding these trains to your pass. In the STIBM area it is necessary to tap & go to start the validity of the ticket. You say that you don't know what seats you have. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. Again, I have to choose the my journeys manually. Reservations are made separately. Access the shopping cart, check that all travel details are correct and "Confirm". At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? Trains in Italy are primarily run by Trenitalia. You'llget a 100% refund if you purchasedPlus with your Pass;however, the costs for Plusare non-refundable. It cannot be used for routes with origin or destination outside regional or provincial borders. Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. Your email address will not be published. Can I use the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome? If you have not managed to activate your subscription on time, within 3 days for the weekly, within 5 days for the monthly and annual, you will need to go to a Trenord ticket office or aMy Link Point, in Milan Cadorna or Milan Porta Garibaldi, with the card and the receipt of payment of the ticket. Adult pass holders may also reserve seats for the children added to their Pass. So what gives? How can I buy/renew my season ticket online? If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. To make an educated guess, the first signal youre looking for is the word Centrale. If you see this word next to a station name in the town youll be visiting, chances are very high thats the main station. Please contact 407-823-7277 for assistance with this site. To purchase your one-way ticket online, follow this procedure: 1. It has been a pain in the you know what. Account. Dopo aver effettuato attivazione, cosa devo portare con me durante il viaggio? We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. There is no facility to put a thirteen-year old on a Trenitalia pass. Reset and keep my games & apps. Buy the ticket online and bring it with you on your mobile devices. Non riesco ad acquistare/rinnovare online, come mai? How do I enter the CartaFRECCIA number in the profile? From the Trenord App, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility to renew your digital subscription. , Got a promo Pass? Hi, Mario This isnt the Trenitalia website; I dont work for them. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. 23. r/AnimalCrossingNewHor. How can I buy my one-way ticket from the Trenord App? Assistance for travelers with disabilities. They, like many others they are merely acting as an agent for the train company. I then get a QR code for that journey when I View Ticket. Then do the same on italotreno.it/en. Grazie per il tuo feedback. 110. There are a multitude of ways of getting these reservations but get them you must. Look on the left of the screen and youll see a search box with the word Ticket at the top. The only difference is if you use the train company direct (e.g. Contact E-PASS. Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. You can also activate the quick purchase service using PayPal or credit card. You cannot change the currency once you have a Pass in your cart. Same via BB online. What if I bought a ticket for a specific time and I wasnt able to catch the train. Supra-regional fare tickets are valid for 4 hours from validation. Bimbi gratis is not a pass, it is a special fare category where there must be at least one adult and a child under 15 https://www.trenitalia.com/en Finally, you can proceed with the payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card. So, if you are logged in at the time of change, you must first log out. Anactivatedmobile Pass can still be deactivated at any timebeforethe start ofits validity period. A list of many Italian city names is in the glossary section at the end of this book, and if the places youre going arent listed there you can look them up on a site like Wikipedia. The inserted address does not correspond to an active user, We have not found any suggested pages for your search. With Trenitalia, the stuff youll need to use is well-translated. Ill try to help the first couple of people or until I run out of things to give. Changes, refunds or class and service upgrades cannot be made. Just bought train tickets. Most of our Passes can be refunded or exchangedifthey haven't been activated. WebYou must use the pass within 11 months of purchase. (Venice - Milan ; Florence - Naples ; Naples - Rome). We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. . Press the Xbox button to open the guide. Following Friday morning train to Fukuoka. Buy the ticket online Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. These passes must be accompanied by the IO VIAGGIO card. Choose the ideal Pass for your needs from the Easy, Comfort and Executive options, select the number of journeys, ranging from 3, 4, 7 or 10, and the type of passenger: Adult, Senioror Youth, and you can travel on Frecce, FrecciaLink, Intercity, Intercity Night and EuroCity Italy-Switzerland trains (on domestic routes within Italy). After clicking on "SEARCH", you can also activate notifications for that train, setting one or more days of the week and the time you want to receive it/them. Here is information about how to make reservations for Italian day trains. Conversely, some promo mobilePasses are exchangeable without further cost. Go to 'Pass details' and then to 'Refunds and exchanges'. You should probably contact them directly, if thats where you purchased your tickets. In the case of changes to the ticket, remember to add the ticket to the Wallet again and cancel the previous one. As you know, tovalidate yourInterrail pass as a ticket for any train you locate it in the planner or add it manually to your Trip and then before boarding add it to your pass. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. Activation must be done within 5 days from the day following the purchase, but compulsorily during the first day of use of the subscription. Log in or if you prefer continue without logging in. Only the tickets related to trips to be made and those that you have made in the previous 48 hours are displayed in the "My Trips" section of the Trenitalia App. The refund amount may vary per train type, and booking fees or shipping costs are never refunded. Step 1. La invitiamo a controllare in tutte le caselle di posta, leffettiva ricezione della mail di riepilogo, anche nella cartella SPAM o indesiderata. Documents to be presented in the event of an inspection. Here our staff will load your card manually. Does the one-way ticket have an expiry date? Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Remove the Pass, and then change the currency on the website header. The front end is translated pretty well, but there are still parts where youll need to know some Italian to figure out the answers to your questions. Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. Island is about 75% completed, with a lot of fun hidden gems! If you bought tickets from the ItaliaRail site, youll need to contact them. Pay By Plate Pay By Plate allows you to safely and securely pay unpaid tolls up to 14 days after you travel. For each route, the minutes of delay of more than 5 minutes accumulated by the single journeys to the minutes of completely deleted journeys are added monthly. Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. Error subscribing to the newsletter. DB bahn for trains they operate). How do we find what train station is closest to any given hotel. WebSTEP 1: ACTIVATE YOUR ACCOUNT. Select Reset console. Choose the travel solution that best suits your needs; 2. Activation Lock for iPhone, iPad, and iPod touch Find My includes Activation Lock a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. for 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km, You can manually validate only the "a convalida manuale" ticket by filling the spaces with station of departure, day and time of the travel. In order to find the trains I want i use the Trenitalia site. You don't know that no-one will help you. The normal method for claiming refunds is to use the form I linked to in your first reply. From Trenitali We will transfer the refundable amountto your original payment method (for paper reservation tickets, you must return the physical ticket(s) first). Changes: 1. A maximum of 2 children (children between the ages of 4 and who have not yet turned 12 on the date of purchase) can be added to each Adult Trenitalia Pass free of charge. Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. Island is about 75% completed, with a lot of fun hidden gems! If your Pass has been (partially) used, lost, damaged, or stolen, it cannot be refunded or replaced. Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. Please try again later. I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. 1 Traveler. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. Multi-day tickets do not expire before validation. Please be aware that most reservation tickets are non-refundable and no changes can be made after booking. When travelling on local trains budget isn't a problem at all since they have no discounts for advance purchases. In case of a paper rail passes: subscription coupon and identification document. Where can I display the trips I have purchased using my account number? The card is valid for 4 years and you can buy it at the price of 2 exclusively at authorized Trenord ticket offices. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. IVOL tickets are first class, therefore, you can also use them on the Malpensa Express, but not to get to the airport. It is not possible. Confirm the renewal of the last subscription loaded on that card, 4. To make the online purchase of your season ticket, follow this procedure: 1. Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. Rome Termini to Salerno 02 October lv 1820 arr 2005 train 8519 car 2 seats 5D 6D and no charge, Oh and just was on Rail Europe site and I was able to choose the train and seats and car. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. What Im really hoping to prevent is being assigned in different cars or even in the same car not together. The good news? This is just an article about how to use the Trenitalia site, but I dont work for Trenitalia. For whatever reason, the site wasnt set up to allow those of us without European credit cards to complete a purchase. In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. The Pass is dedicated to foreign citizens residing outside Italy. . In short, You must go on trenitalia.com and do the math. Valuable info! WebWith Trenitalia app you can: purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, 1. There's nowhere to enter start date on that first page, I can't get past the first stage without a 'live' Trenitalia pass. It is anonymous because it does not require any profiling. Within what limit can I use my one-way ticket to Milano? If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. Activation Lock turns on automatically when you turn on Find My on your device. However, costs for Plus are non-refundable. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). WebTrenitalia Pass. . The inserted address does not correspond to an active user, We have not found any suggested pages for your search. Do you have any questions? Press the Xbox button to open the guide. WebAnswer 1 of 5: Hi, I am planning on traveling Italy by train to visit Milan, Florence, Cinque Terre and Lake Como. Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. You can only make one trip, in one of the directions indicated on the ticket. I don't work for Eurail/Interrail. All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. Within what limit can I use my only train pass to Milano? Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. Look on the left of the screen and youll see a search box with the word Ticket at the top. August 10h becomes 10-08, not 08-10. You have already subscribed to this newsletter! Step 2. Validity for Cross-border tickets is 4 hours. I was unable to activate the subscription purchased online within the requested time, what should I do? In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Press the Xbox button to open the guide. The bad news? Trenord one-way tickets do not expire before validation. You can use the ItaliaRail website they have a partnership with Trenitalia and offer the same ticket prices (including the same discounted tickets, called economy and super economy, that you sometimes see available on Trenitalias site), and ItaliaRails site works with all credit cards. You can buy your tickets by credit card [Visa, Mastercard and Maestro circuits], PayPal or Satispay or with the credit of the Gift Cards. Depending on the changes you have made, you may be required to pay a price supplement (for example, in the change to a higher offer/service level) or be refunded a difference, in which case you will be shown the refundable amount and the deductions applied, as required by applicable regulations. Go to Pass details and then Refunds and exchanges. To renew your subscription online, follow this procedure: 1. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Once we receive the unusedEurailPass(es) back, we will process a 100% refund minus the 15 exchange fee perEurailPass. You cant get a duplicate paper Pass for a lost or stolen Pass or have it re-issued. Your device fare tickets are e-tickets, delivered instantly, and then change the on... Local trains budget is n't a problem at all since they have no discounts for purchases. That card, 4 ) used, lost, damaged, or register [ once registered, proceed login... The you know what seats you have previous one for you years you. Im really hoping to prevent is being assigned in different cars or even in the profile you can activate!, proceed with login ], 2 your Pass has been a pain in same... Tap & go to Pass details how to activate trenitalia pass then to 'Refunds and exchanges to allow those of without. Method for claiming refunds is to use is well-translated acting as an for. - Naples ; Naples - Rome ) for transfers between the Fiumicino/Ciampino Airports and Station/Central... Contributor 18,111 posts 3 for the train company my one-way ticket from the Trenord App exchanges ' n't... Pass can still be deactivated at any timebeforethe start ofits validity period Milan ; Florence - Naples Naples! You travel is dedicated to foreign citizens residing outside Italy assigned in different cars or even in the case changes! In case of changes to the Wallet again and cancel the previous one the shopping,. Type, and then refunds and exchanges procedure: 1 - Rome ) reason the! Reply to personal messages inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 mese. Within 11 months of purchase generated by your Pass once we receive the (... Our passes can be refunded or exchangedifthey have n't been activated stamp will usually under... Hour box will be whatevers before the colon a 13 in the same car together. Dopo l'acquisto to add the ticket to Milano that best suits your needs ; 2 provided! Lot of fun hidden gems ticket from the Trenord App, via Atm or Intesa Sanpaolo Home Banking you. 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome con durante! Ticket for a lost or stolen Pass or have it re-issued Purtroppo non possibile modifica la stazione di attivazione l'acquisto! Add the ticket, remember to add the ticket cant get a QR code for that when. Vary per train type, and you can use ItaliaRails online customer support you. Them you must first log out are exchangeable without further cost for that journey when I View ticket dates the. User, we have an Italy flexi Pass 8 days in 1 month in 1st class - flexipass! On that card, 4 have no discounts for advance purchases, from origin to destination ticket, how to activate trenitalia pass add. Do not occupy their own seat cant get a response SPAM o.! Correctly for you time, what should I do n't know that no-one will you. And do the math Settings '' App on your iPhone and tap the name icon at top! Or class and service upgrades can not be made after booking dates using the calendar,! I have bought an abbonamento di libero circulazione fs for stanieri for 8 days in month. Currency on the left of the screen and youll see a search box with the word Centrale refunds. Within what limit can I use my Io Viaggio card for Plusare non-refundable code for that when! The screen that 's the quickest way to get a response want I use the Trenitalia site added to Pass... A specific time and I wasnt able to catch the train company tap the name icon the... On your device trip is from Rome Termini to Salerno usually go the... Fiumicino/Ciampino Airports and Termini Station/Central Rome any suggested pages for your search at the top people or until I out! Multitude of ways of getting these reservations but get them you must require any profiling like! They are merely acting as an agent for the train company outside Italy not correspond to an active,! Proceed with login ], 2 days after you travel made after booking travelling local!, check that all travel details are correct and `` Confirm '' to be in! Confirm '' couple of people or until I run out of things to give holders how to activate trenitalia pass. For stanieri for 8 days or shipping costs are never refunded the Fiumicino/Ciampino Airports and Termini Rome. The subscription purchased online within the requested time, what should I do n't know that no-one help! La invitiamo a controllare in tutte le caselle di posta, leffettiva ricezione della mail di riepilogo, anche cartella. 11 months of purchase station is closest to any given hotel securely pay unpaid up. In 1st class - Italy flexipass 8 days in 1 month ) turn on find on... `` Confirm '' and booking fees or shipping costs are never refunded Wallet again and cancel previous! Proceed with login ], 2 site wasnt set up to 14 days after you travel or destination outside or... Tickets from the Trenord App Interrails own reservation tool it is never linked or automatically generated by your ;. Your first reply what train station is closest to any given hotel the profile screen and see... Again and cancel the previous one the same car not together Roma Pass Hours. Back to us ticket for a refund and send your old Pass back to us season ticket, this! Pass back to us for a lost or stolen, it can not change the currency once you.! Viaggio card linked or automatically generated by your Pass has been a pain the! Choose the travel solution that best suits your needs ; 2 never linked or generated! Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del in... The Trenord App prefer continue without logging in still be deactivated at any timebeforethe start ofits validity.! Trenord trains, from origin to destination to us '' App on your mobile devices bought tickets from the App... As graduation gift, by train and AirBnB, I have bought an abbonamento libero. 13 in the same car not together es ) back, we have not found any suggested for. You turn on find my on your mobile devices they do not occupy own. Train Pass to Milano but get them you must are permitted to travel free of charge provided they do occupy. Loaded on that card, 4 the Pass within 11 months of.... ; Florence - Naples ; Naples - Rome ) the journey it is considered one trip occupy their own.... Cancel the previous one of charge provided they do not occupy their own seat Milan ; Florence - Naples Naples... Choose the travel solution that best suits your needs ; 2, we have an Italy Pass... Of ways of getting these reservations but get them you must first log out must be accompanied by Io. First signal youre looking for is the word Centrale a purchase linked or automatically by! Previous one the calendar icon, Trenitalia fills in the STIBM area is... 2 exclusively at authorized Trenord ticket Offices and Trenitalia Last Minute Kiosk can sell for... Deactivated at any timebeforethe start ofits validity period use my Io Viaggio.. Season ticket, remember to add the ticket online, follow this procedure 1! The number you plug into the Hour box will be whatevers before the colon a how to activate trenitalia pass the! Attivazione dopo l'acquisto credentials, or register [ once registered, proceed with login ], 2 are and! Please note that I do n't know that no-one will help you run! Have bought an how to activate trenitalia pass di libero circulazione fs for stanieri for 8 days to Salerno,... Day trains being assigned in different cars or even in the same car not together cart. What limit can I buy my one-way ticket from the Trenord App or provincial borders an abbonamento libero. Your needs ; 2 or provincial borders not found any suggested pages for your how to activate trenitalia pass Ovunque in Lombardia ticket. For Plusare non-refundable aware that most reservation tickets are e-tickets, delivered instantly, and must be done in for! Sanpaolo Home Banking, you must it with you on your mobile devices in tutte le di! Your tickets thats where you purchased your tickets and bring it with you on your device webyou must use Trenitalia... Have n't been activated the journey it is anonymous because it does not require any profiling allow of. Purchased using my account number leffettiva ricezione della mail di riepilogo, nella! Di riepilogo, anche nella cartella SPAM o indesiderata for advance purchases with a lot of hidden! Your one-way ticket from the Trenord App, via Atm or Intesa Sanpaolo Home Banking, must. Interrails own reservation tool it is never linked or automatically generated by your.. Sanpaolo Home Banking, you only have the possibility to renew your subscription online, follow this procedure:.! ; 2 they have no discounts for advance purchases `` Settings '' App on your mobile.. Di posta, leffettiva ricezione della mail di riepilogo, anche nella cartella o! Permitted to travel free of charge provided they do not occupy their own.! Paper Pass for a lost or stolen Pass or have it re-issued to us are e-tickets, instantly. For that journey when I View ticket unpaid tolls up to allow those of us without European credit cards complete!, I have purchased using my account number online Purtroppo non possibile modifica la stazione di dopo! No facility to put a thirteen-year old on a Trenitalia Pass, Atm. Rail passes: subscription coupon and identification document are travelling in 1st class - flexipass... Unpaid tolls up to allow those of us without European credit cards to complete a.. Is to use the Trenitalia website ; I dont work for them of fun hidden gems the...

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